Call Customer Service at 704.664.1427
We promise to service your account with the utmost respect for your business requirements. Please help us by respecting our policies below:
- This site is strictly wholesale which means that you are re-selling our products to consumers and paying sales tax as required. As a result, we require our retail dealers, the party legally responsible to collect proper sales tax, to authorize their wholesale status with a valid resale number in states with sales tax before they can purchase from OrangeArt.
- Our minimum opening order for a new customer is $250, net of shipping, paid by credit card. The minimum order thereafter is $150, net of shipping. The only exception is an "add-on" to an existing order that has not been shipped yet from our facility.
- Mastercard/Visa/Amex/ Discover contact us to establish Net 30 day terms
- We do not allow our products to be fulfilled through Amazon.
- Online images cannot be used without express permission from OrangeArt.
- Freight is FOB Mooresville, NC. Shipping charges are determined after we receive and pick your order so that we can find the quickest, least expensive option for your order.
- Standard freight terms apply for all orders. Maximum allowance of 3% of order total for all orders over $499 with freight balance being added to the invoice. Freight will be 100% prepaid on all orders in excess of $1,000.
- Notice of shipping damage should be made to the shipper directly. Returns are not permitted due to the fragility of the paper, except in the case of an OrangeArt error. Returns will require the prior authorization of the Customer Service Manager. A restocking fee of 15% will be assessed where appropriate.
- We will try to notify our customers in advance of a price increase whenever possible. However, without prior notice to us from our suppliers, our prices may be subject to change without notice.
- Special orders require a 50% deposit upon receipt of your purchase order.
Warehouse & Offices:
1214 River Hwy. Unit G
Mooresville, NC 28117